Terms of Service

Please read these terms carefully before using Cuvio's AI meal planning services.

Last updated: January 16, 2025

1. Acceptance of Terms

By accessing and using Cuvio ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our AI meal planning application and related services provided by Cuvio ("we," "our," or "us").

2. Description of Service

Cuvio provides an AI-powered meal planning service that includes:

  • Personalized meal plan generation
  • Recipe recommendations and cooking instructions
  • Smart shopping list creation
  • Nutrition tracking and analysis
  • AI cooking assistant and tips
  • Seasonal ingredient optimization
  • Dietary preference accommodation

The Service is provided "as is" and we reserve the right to modify, suspend, or discontinue any part of the Service at any time.

3. AI-Generated Content and Nutritional Information

Cuvio uses artificial intelligence to generate meal plans, recipes, and nutritional information. While we strive for accuracy, we cannot guarantee that all nutritional values, ingredients, or recommendations are complete, accurate, or suitable for your individual needs.

Your Responsibility: You are responsible for verifying any information provided before relying on it, including:

  • Checking nutritional labels and portion sizes
  • Verifying ingredients and allergen information
  • Confirming that meals meet your dietary restrictions and health requirements
  • Ensuring recipes are appropriate for your cooking skills and equipment

Medical Disclaimer: Cuvio does not provide medical, dietary, or nutrition advice, and the service should not be used as a substitute for professional consultation. Always seek the guidance of a qualified healthcare professional or registered dietitian regarding your diet and health, especially if you have:

  • Food allergies or intolerances
  • Chronic health conditions
  • Special dietary requirements
  • Pregnancy or breastfeeding considerations

To the fullest extent permitted by law, Cuvio accepts no liability for any loss, injury, or adverse outcome resulting from reliance on AI-generated content.

4. User Accounts

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

You must be at least 13 years old to create an account. Users under 18 must have parental consent.

5. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Use automated systems to access the Service without permission
  • Share your account credentials with others
  • Use the Service to harm or exploit minors
  • Violate any applicable laws or regulations

6. Subscription and Payment

The Service offers both free and paid subscription plans:

  • Free trial period as specified in the app
  • Paid subscription plans with varying features
  • Automatic renewal unless cancelled
  • Payment processing through third-party providers
  • Price changes with 30 days' notice

You may cancel your subscription at any time through your account settings or by contacting us. Refunds are subject to our refund policy.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Cuvio and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not:

  • Copy, modify, or distribute our content without permission
  • Reverse engineer or attempt to extract source code
  • Use our trademarks or logos without written consent
  • Create derivative works based on our Service

8. User Content

You retain ownership of any content you submit to the Service, including photos, preferences, and feedback. By submitting content, you grant us a license to use, modify, and display such content for the purpose of providing the Service.

You are responsible for ensuring your content does not violate any third-party rights or applicable laws.

9. Disclaimers and Limitations

The Service is provided on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including but not limited to:

  • Warranties of merchantability and fitness for a particular purpose
  • Accuracy, reliability, or completeness of information
  • Uninterrupted or error-free operation
  • Security of data transmission

We are not responsible for any health outcomes or dietary results from following our AI-generated recommendations. The Service is designed for informational and planning purposes only and should not be considered as professional medical, nutritional, or dietary advice. Always consult with qualified healthcare professionals for medical advice and verify all nutritional information independently.

10. Limitation of Liability

To the maximum extent permitted by law, Cuvio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or use
  • Business interruption
  • Personal injury or property damage
  • Any damages arising from use of the Service

Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

11. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

You may terminate your account at any time by:

  • Deleting your account through the app settings
  • Contacting us at info@cuvio.co.uk
  • Cancelling your subscription

Upon termination, your right to use the Service will cease immediately, and we may delete your account and data.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by:

  • Posting the updated Terms on our website
  • Sending email notifications to registered users
  • Displaying notices in the app

Your continued use of the Service after changes constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms, please contact us:

Email: info@cuvio.co.uk

Website: https://cuvio.co.uk

We will respond to your inquiry within 30 days.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.